Your details
Your website & payment
Your next job starts here.
Give local customers a reason to choose you. We’ll take care of your website while you take care of the job.
Who you’ll work with
Frequently asked questions
What do I get with Essentials?
We build your website, write pages for your services and areas, and make it easy for customers to call or ask for a quote. We also host it, keep it working, and make small updates. You get help from us before and after launch.
What if I already have a website?
We can build a new one to replace it. Your old site can stay live while we work, and you see the new site before we switch over. We can reuse text and photos you own. You can keep your web address; we check the change with you so it does not disrupt your business email. If you only want edits to your current site, tell us first so we can check whether Essentials fits.
How do I know which plan is best for my business?
Start with Essentials if you need a website built and looked after. Add Local Reputation Boost if you miss calls while working or want to collect customer reviews. If you need someone to answer common questions and take caller details after hours, look at AI Receptionist. You can start with the website and add help later.
Are there any commitments or contracts?
Essentials is paid monthly, with no long-term contract. You can cancel by emailing support@ascendzap.com before your next payment. Future charges stop, and we keep your service running through the time you have paid for. Payments already made are not normally refunded.
Can I change my plan or add help later?
Yes. Email us to add or remove a service. We tell you the new total and when the change starts before we make it. You do not have to buy every extra when you first sign up.
Will my website work on phones?
Yes. We build it for people using phones as well as computers. Customers can read about your work, tap to call, and send a quote request without pinching or zooming. We test those contact paths before launch.
Can I use my own domain name?
Yes. Keep the web address your customers already know. It stays in your name, and we help connect it to the new site. If you need a new address, we help you choose and register one under your control. We confirm any domain registration cost before you buy it.
How quickly can my website go live?
We agree a launch date after checking the pages you need and the details you send us. Then we build a draft for you to review. We launch after you approve it and we have access to your web address. Sending your services, photos, and feedback promptly helps us avoid delays.
Do I need to write the pages or learn how to build a website?
No. Tell us what you do, where you work, and what makes your business a good choice. Send your logo and any photos you want to use. We write and build the pages. You check that the details are right.
Can I ask for changes after launch?
Yes. Send us a new photo, a change to your services, or text you want updated. Small updates are included. If you ask for a large new section or a new feature, we explain the work and agree a price before starting it.
Do I have to pay extra to get help?
No. Help getting started, website questions, and small content updates are part of Essentials. Email us when you need help. There is no separate support subscription.
Is there a setup fee, and where do I see the price?
There is no separate website setup fee. Click the button to see the monthly price and choose any extras before you pay. The first month is paid at checkout. This is a paid service, not a free trial. You can choose USD or CHF; no VAT is added at checkout.
What happens to my website if I leave?
You keep your domain, photos, logos, and business data. Ask for a copy of your content before your paid time ends. After that, we stop hosting and maintaining the site, so you need new hosting or another website provider to stay online. Some tools and licensed parts cannot be transferred; the Terms explain the limits.
Are missed-call texts and review requests included?
They are part of the optional Local Reputation Boost upgrade. It texts callers when you cannot pick up, helps you reply to website enquiries by text, and automatically invites customers to leave an honest review after a completed job. Essentials alone covers your website and its call and quote forms.
Do you also fix my Google Business Profile?
Yes, as a separate one-time service for one profile. We check your details, categories and services, make changes you approve, and show you what to do with photos and reviews. Ongoing posting is separate. You can buy profile help without buying a website subscription.
Will this guarantee more jobs or first place on Google?
No. We make it easier for people to find out what you do, trust your work, and contact you. Jobs also depend on local demand, your prices, competition, and how you handle enquiries. We do not promise a set number of jobs or a Google position.
Something else on your mind? Ask us directly